Privacy Policy
At AlbergoTech Solutions, we are committed to protecting and respecting your privacy. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit or use our online platform and services related to hotel reservation system development, booking management software, channel management, CRM solutions for hotels, online payment integration, and data analytics within the hospitality industry.
Information We Collect
We collect information that you provide directly to us when you register, use our services, or communicate with us. This may include your name, contact details, billing information, and any other data necessary to deliver our services effectively. Additionally, we may collect information automatically through cookies and similar technologies to enhance your experience on our site.
Use of Your Information
Your personal data is processed solely for the purposes of providing and improving our services, managing bookings and transactions, responding to inquiries, and complying with legal obligations. We use collected data to tailor our offerings, maintain security, perform analytics, and ensure efficient customer support.
Legal Basis for Processing
Under the General Data Protection Regulation (GDPR), we rely on the following legal bases to process your data: performance of a contract, compliance with legal obligations, legitimate interests in improving services and security, and, when applicable, your consent.
Data Sharing and Disclosure
We do not sell or rent your personal information to third parties. However, we may share your data with trusted service providers, such as payment processors, IT service vendors, or analytics providers, strictly to perform services on our behalf and under contractual confidentiality agreements. We may also disclose data if required by law or to protect legal rights.
International Data Transfers
Since our operations are based in Italy, your personal data is primarily stored and processed within the European Economic Area (EEA). If data is transferred outside the EEA, appropriate safeguards will be ensured to protect your rights and privacy.
Data Security
We implement appropriate technical and organizational measures to protect your information from unauthorized access, disclosure, alteration, or destruction. These measures include encryption, secure servers, access controls, and ongoing monitoring of our systems.
Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, comply with legal requirements, resolve disputes, and enforce our agreements.
Your Rights
You have the right to access, rectify, or erase your personal data, as well as the right to restrict or object to certain processing activities. You may also have the right to data portability and to withdraw consent at any time where processing is based on consent. To exercise these rights, you can contact us at our registered office at 45 Via Vittorio Emanuele II, 3rd Floor, Milan, Lombardy, 20121, Italy.
Cookies and Tracking Technologies
Our online platform uses cookies and similar technologies to enhance user experience, gather usage statistics, and improve service functionality. You have the option to disable cookies through your browser settings, though this may affect certain features.
Children’s Privacy
Our services are not directed to individuals under the age of 16. We do not knowingly collect personal data from children without verifiable parental consent.
Changes to This Privacy Policy
We may update this privacy policy periodically to reflect changes in our practices or legal requirements. We encourage you to review this policy regularly to stay informed about how your data is protected.
Contact Information
For any questions or concerns regarding this privacy policy or our data practices, please contact us by mail at:
AlbergoTech Solutions
45 Via Vittorio Emanuele II, 3rd Floor
Milan, Lombardy, 20121
Italy
Your privacy is of utmost importance to us, and we are dedicated to safeguarding your personal information responsibly and transparently.